Deputy Service Manager (Community-Based Services)*

Deputy Service Manager (Community Based services)

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Stop Domestic Abuse is a trauma informed organisation, the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Southampton:

Salary: £31,978 - £36,547

Hours: 37.5 hours per week (Monday - Friday: 9am - 5pm)

Location: Southampton

Vacancy Reference: STOPDA840

Main purpose and scope of the job:

Providing support to the Service Manager in managing all aspects of Stop Domestic Abuse’s Services and Projects including delivery of contracted services, liaison with sub-contractors/partners, completion of monitoring and evaluation and identification unmet/additional needs of clients.

Managing services that provide support, advice and assistance to women, children, young people and men who have experienced domestic abuse and are using community outreach, health advocacy and target hardening services.

Monitoring the effectiveness of the service and maintain quality of support, through quarterly KPI’s and data analysis.

Providing training, quality assurance, support and guidance to colleagues (including managers and frontline workers delivering services in Southampton).

To participate in the on-call out of hours service rota. This is a 24-hour, 7 day a week service running outside of usual service hours.  The on-call out of hours service may involve the following duties and responsibilities; this is not an exhaustive list and is subject to change to ensure contract and service delivery requirements are met by the organisation and to provide a high-quality service to people affected by domestic abuse.

How to Apply

Please click on links below to download an application pack.

Please note there is no closing date for this post, we will keep the vacancy open until we have successfully appointed to the role. Once your application has been reviewed we will contact you to let you know if you have been shortlisted for an interview.

We particularly welcome applicants from BAMER communities that are currently under-represented in our organisation.

Appointment will be on merit alone.

We will recruit the first suitable applicants, so apply early as we may close applications earlier.

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.