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FEMALE* Support Worker - Refuge Specialist - Portsmouth - Post STOPDA62

 Support Worker – Refuge Specialist (Female)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.


Working Hours: 37.5 per week

The Portsmouth Service is staffed 9am-9pm Monday to Friday and 10am-6pm Saturdays and Sundays.  Staff will work evenings and weekends on a rota basis and provide an ‘on call’ service to deal with any emergencies out of service hours.


Term: This is a full time role that, due to project needs, will be based in Portsmouth until 31/3/2020.  Thereafter, the role may be based elsewhere in Hampshire in either a refuge or outreach capacity subject to organisational needs.

Salary: £21,121 per annum


Workers should be “violence free in their own lives.”

Applicants are asked not to put themselves forward for selection if this is not the case.




•      To provide holistic support, advice and assistance to women and their children who have experienced domestic abuse and are staying in the refuge.


•      The post-holder will work to empower and support women and children to make positive choices.


•      To provide resettlement services to support women and children to move on from refuge accommodation.


•      To ensure that all paperwork is completed accurately and promptly including license agreements, applications for benefits, collecting of rent and service charges etc.


•      To facilitate group work in the community, refuge and schools to victims/survivors to support them to move on from domestic abuse.  Also deliver preventative group work to increase awareness of domestic abuse and healthy relationships.


•      The work will focus on preventing domestic abuse by providing support and facilitating safe space for victims and survivors of domestic abuse, peer support networks in the community and supporting women and men to keep safe in and maintain their current or new accommodation.


•       The Portsmouth Service operates as one team, and all staff are responsible for taking referrals for refuge, outreach and group work, completing risk assessments, offering immediate support and advice to clients or people contacting the service, welcoming families into refuge and completing relevant paperwork, and ensuring the smooth running of the service.  This will include providing cover when required for absent colleagues to ensure that the core functions of the service are delivered and responding to changing demand in service provision, e.g. a refuge based worker may be required to work with Outreach clients (and vice versa), deliver group work in the community, refuge or schools, deliver play sessions etc.

Completed applications to be emailed to


Closing date: Monday 19th August 2019 9am